Grounding of AI Copilot on the global level

What is global-level grounding?

Global-level grounding means that the documents you upload will be available to all users and all projects in your workspace. Once processed, AI Copilot can use this content to:

  • Answer user questions in the AI Copilot chat

  • Create more relevant requirements, test cases, or test data

It’s a great way to share company-wide guidelines, standards, or reusable knowledge across teams.


How to upload

  1. Navigate to AI Copilot → Configure AI Copilot

  2. Go to the Global level tab under AI Copilot knowledge base

  3. Click Upload file

  4. Wait until processing is complete — the file will appear in the list once it’s ready for use

Supported file formats

  • .txt

  • .docx (text only)

Other formats (like PDFs or URLs) are currently not supported but may be considered in the future.

Storage and file management

  • The total global file size limit is 10 MB.

  • Once a file is deleted, it’s no longer used for grounding and frees up space immediately.

  • Processing may take some time, you will receive an email once the files are ready to use.

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