How to enable video playback from Jira in aqua for on-premise installations

Title: How to enable video playback from Jira Cloud in aqua for on-premise installations

If you are using aqua in an on-premise environment you may need to update your Content-Security-Policy (CSP) settings to allow these videos to display properly in aqua.

To enable video playback from your Jira domain, you need to manually add your Jira media domain(s) to the CSP configuration in the aquaWebNG.config file.

Steps to Update CSP Settings

• Open the aquaWebNG.config file located in your aqua installation directory.

• Locate or add the CSPMediaSrcDefault entry.

• Add your Jira Cloud domain (or media subdomain) to the value attribute.

For example, if your Jira Cloud media is served from somedomain.com, update the setting as follows:

<add key="CSPMediaSrcDefault" value="*.atlassian.net api.media.atlassian.com somedomain.com" />

💡 Tip: If your Jira Cloud instance uses a custom or enterprise domain, make sure to identify the exact domain used to serve media and include it here.

• Save the file and restart the aqua web application for the changes to take effect.

Currently aqua supports the following media types for playback:

.mp4,

.mov.,

.webm,

.mkv,

m4v,

3gp,

.asf,

.flv, .

mpeg,

.wmv,

m2ts